Frequent Questions.

Where is Jump Warehouse located?
We located on Slaidburn Industrial Estate in Southport. Check out our contact us page for more information
What is the size and age limit?
One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. We have special sessions for those 5 years of age and under, however anybody can jump at anytime but under 5’s must be accompanied by an adult. This is to make sure big people don’t accidentally bump into small people. Most of our Jump Warehouse venues have special
Do I need to book in advance?
We highly recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click BOOK NOW to check availability and make a session booking.
I don’t have a credit/debit card. Can I pay when I get there?
Unfortunately all bookings must be paid online through the payment portal at booking stage. If you are unable to do this online, you can make a booking over the counter with cash, however this will mean you are not booking in advance and run the risk of missing out or waiting for a session with available space. If you’d like to pop to book in advance and pay by cash, a member of staff will be happy to help with this.
Is my booking refundable or transferrable?
Please see our booking terms for details of our cancellation and refund policy. If you have further questions about this please contact a member of the team via our contact us page
What time should I arrive for my booking?
Check for opening times prior to arrival. We recommend arriving at least 20 minutes prior to booked jump time to check in and get ready for your session.
What if I have questions and want to talk to someone?
Feel free to give a call, contact details can be found on our contact us page.
What do I wear & are there changing rooms available?
We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Jump Warehouse socks with grip are compulsory for hygiene purposes and to avoid slipping. These can be added to your order for an additional £1.50 and used again at all subsequent visits.
Can I bring my own food?
Due to food health & safety, no self-catering is allowed in our Jump Warehouse venue.
Do you have lockers?
Yes, secure lockers are available, just ask at reception on arrival.
Is there a weight limit?
Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Jump Warehouse is 120kg. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at Jump Warehouse.
Is jumping at Jump Warehouse good for me?
Yes. Trampolining is one of the best form of exercise there is!
Is Jump Warehouse safe?
Safety is the number one priority at Jump Warehouse. For details see the Jump Safe section.
How do I find out more information?
Our contact details can be found on our contact us page.